Accessibility- Here to Serve Travelers with Special Needs
Our focus is to ensure that all passengers, regardless of their needs, are treated equally and with dignity, respect and courtesy. Please ask for assistance when making reservations with your airline and we’ll be happy to work with the airline to accommodate you. If you have any questions, please call us for 24/7 assistance at (850) 609-4750.
Please visit the TSA website page dedicated to disabilities and medical conditions for information on TSA Screening, permitted items for those with medical needs and additional resources.
Useful Information
- Please contact your airline prior to travel for all special assistance needs with flying, including traveling with a wheelchair, passenger loading lifts, personal assistance throughout a connection, or escort assistance for minors.
- If you need a wheelchair to navigate the airport, please call the Airport Operations Center at (850) 651-7166.
- Free Curbside Assistance: Please call (850) 651-7166 to have assistance paged to the front curb if no one is available.
- All restrooms are wheelchair accessible and have child changing stations available. Family Restrooms are located in the Main Terminal, Terminal A, Terminal B, and Terminal C.
- Handicapped parking spots are located in Parking Lots, A, B, C, and E.
- Please inform the security checkpoint screener of any disability that needs consideration or if you have special equipment that cannot go through an x-ray inspection.
- Service Animal Relief area: The Bark Park is located between Parking Lot A and the Terminal.
- Terminal C has Mothers’ Nursing Rooms/Nursery next to the women’s restrooms on the north and south entrances.
- A Mamava Lactation Pod is located on the B Level Concourse. To get an access code, download the free Mamava App, or call (850) 651-7166.
Okaloosa County Airports Department Title VI Plan
The Okaloosa County Airports Department (OCAD or the Department) is responsible for managing the operations of Destin-Fort Walton Beach Airport (VPS) and assures that no person shall on the grounds of race, color, national origin (including limited English proficiency (LEP)}, sex (including sexual orientation and gender identity), creed, or age, as provided by Title VI of the Civil Rights Act of 1964, the Civil Rights Restoration Act of 1987 (PL 100.259}, Section 520 of the Airport and Airway Improvement Act of 1982, and related authorities (hereafter, “Title VI and related requirements”}, be excluded from participation in, be denied the benefits of, or be otherwise subjected to discrimination under any program or activity that receives U.S. Department of Transportation (DOT} funding. The full Title VI Plan is available at the link below.
Destin-Fort Walton Beach Community Participation Plan
The purpose of this CPP is to ensure that stakeholders or communities affected by Okaloosa County Airports Department (OCAD or the Department) projects or operations can be informed and participate and have their input thoughtfully considered in the key stages during airport planning efforts, regardless of their race, color, national origin, sex, sexual orientation, gender identity, creed, age, or disability (hereafter, the “protected bases”). The full CPP is available at the link below.